Transit Education
Winter Rider Tips
Severe Weather Passenger Guide
Severe snow and rain storms can affect DDOT bus service. The following service reduction may occur any time hazardous road conditions exist.
- Time intervals between buses will increase.
- Some bus lines may be rerouted.
- Some routes may be shortened, particularly those extended beyond the city limits, or on residential streets.
- Bus service on less traveled streets - especially those not plowed or salted may be canceled.
Winter Riding Tips
- Keep abreast of weather conditions which may affect DDOT service.
- Monitor radio and television reports for information about bus service.
- If streets are icy, allow additional travel time.
- Avoid delay by having correct fare ready.
- Clean footwear of snow and slush before boarding so it does not gather on the steps and floor of the bus, causing danger to others.
- Wait until the bus comes to a complete stop before stepping off the curb to board.
- When boarding the bus, ask the driver if your route has been affected by the severe weather.
- Move to the rear of the bus after boarding.
- Hold on to posts and bars firmly when boarding or exiting, and be prepared for sudden stops while riding.
- At all times watch your step.
Telephone Information
Route & Schedule Information: (313) 933-1300
TDD/TYY Service Information: (313) 834-3434
Elderly/Disabled Information: (313) 933-1300
On-Call Reservations & Assistance: (313) 935-5438
Comments, Compliments & Complaints: (313) 933-1300
For Calls Made Outside the (313) Area Code: 888-DDOT-BUS (888-336-8287)
