ADA Services
MetroLift Application
Application to Determine ADA Paratransit Eligibility
ADA Paratransit Service is a special service of the Detroit Department of Transportation (DDOT) and the Detroit People Mover provided to individuals determined to be ADA paratransit-eligible when these individuals are unable to use regular accessible fixed route buses and service to meet their particular trip needs. DDOT provides this service through Detroit MetroLift. This service is available through other transit systems nationwide which operate non-commuter fixed route transportation services for the general public. If you are certified as "eligible", your certification can be used (with certain conditions) on other transit systems' ADA Paratransit Services.
The paratransit service is provided by use of a vehicle that is generally smaller than a regular bus and is more direct in its delivery when transporting you to a given destination. This service is considered a safety net, complimentary to a regular bus service, and therefore requires a determination of eligibility for this service. In order for the paratransit provider to make a complete and accurate decision of your eligibility for service, detailed information about your travel capabilities is needed.
If a determination of your eligibility cannot be reached within the 21 days of receiving your application, you will receive a temporary ADA paratransit eligibility status which you may use until a final determination of your eligibility can be made. If your application for certification is denied, you may appeal the decision.
Once you have been certified as eligible, you will receive an identification card to be used wherever your travel needs require you to use ADA Paratransit Service.
Click here for Instructions and the Application to Determine ADA Paratransit Eligibility >>
