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Jonathan C. Kinloch appointed to the Detroit Board of Water Commissioners
Commissioner Pamela Rodgers chose not to seek re-appointment which vacated a seat. Board of Water Commissioners approves the Detroit water and sewer rates annually.
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City proposes to purchase former Rogell golf course
• 120-acre site in Rouge River floodplain would be converted to open public land • New use would leverage nearby development and help address stormwater management issues in the area • Council being asked to approve $1.94M purchase with funds from 2015 Federal grant
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DWSD Improves Customer Convenience with New Mobile-Friendly Web Portal
Detroit water customers can access their account with any mobile or desktop device and see real-time water usage.
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DWSD Launches Program to Clean and Inspect 30,000 Catch Basins
Program expected to significantly reduce street flooding in Detroit's neighborhoods.
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02

Five Convenient Ways to Pay Your Bill

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Five Convenient Ways to Pay Your Bill
Skip the line and pay your bill online or at a kiosk.
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Board of Water Commissioners Approves Lowest Combined Water and Sewer Rate in more than 20 Years
A three-person Detroit residential household with average water usage will see only a $1.18 monthly increase.
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DWSD Encourages Detroiters to “Skip the Line” and Conduct Business at their Convenience
DWSD launched a new initiative enabling customers to place themselves in line prior to going to a customer care center.
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WRAP Reallocation Provides $1.6 Million More for Detroit
Approximately 2,000 additional Detroit residential households can be enrolled in WRAP.
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10

Customer Care Update to Detroit City Council

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Customer Care Update to Detroit City Council
DWSD Director Gary Brown presented an update to Detroit City Council on the status of customer service improvements and the ability for the department to reduce the number of residents disconnected due to past due balances.
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DWSD to Host Water Assistance Fair to Help Customers Avoid Disruption in Service
The Detroit Water and Sewerage Department (DWSD) will host a Water Assistance Fair to help customers who are past due on their water bills with a payment plan arrangement to avoid water shut-offs
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