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Joint Statement from GLWA and DWSD on Water Quality in Detroit
In response to the Lead & Copper Rule drinking water issue at Detroit Public Schools Community District buildings.
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04

Update on Payment Options

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 Update on Payment Options
We encourage our customers to use the new DWSD Customer Service Portal located at www.detroitmi.gov/Paymywaterbill. Please use the new portal to sign up for our new e-billing service and to pay you bills.
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31

Detroit Water Works for You

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Detroit Water Works for You
DWSD will invest $500 million in water and sewer infrastructure improvements during the next five years.
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02

Five Convenient Ways to Pay Your Bill

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Five Convenient Ways to Pay Your Bill
Skip the line and pay your bill online or at a kiosk.
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10

Customer Care Update to Detroit City Council

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Customer Care Update to Detroit City Council
DWSD Director Gary Brown presented an update to Detroit City Council on the status of customer service improvements and the ability for the department to reduce the number of residents disconnected due to past due balances.
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DWSD to Host Water Assistance Fair to Help Customers Avoid Disruption in Service
The Detroit Water and Sewerage Department (DWSD) will host a Water Assistance Fair to help customers who are past due on their water bills with a payment plan arrangement to avoid water shut-offs
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DWSD Addresses Water Quality Issue in New Center Area as Result of Construction
Detroit Water and Sewerage Department (DWSD) crews are on the scene in the New Center area coordinating efforts with M-1 RAIL teams and Henry Ford Hospital to test water quality as a result of reported discoloration
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DWSD Collaborates with the Great Lakes Water Authority to Repair at Water Main Near Comerica Park
The Great Lakes Water Authority and the Detroit Water and Sewerage Department repaired a broken 48-inch water main in front of Comerica Park in downtown Detroit, the home of the Tigers.
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03

Sinkhole on Eastbound Tireman at Greenfield

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Sinkhole on Eastbound Tireman at Greenfield
Residents are advised to avoid the area of Tireman Avenue between Greenfield Road and Montrose Street as it will remain closed until repairs to fix a sinkhole are complete.
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