The Claims Section investigates and attempts to resolve claims filed against the City of Detroit, involving both personal injury and property damage allegedly arising from the City's wrong doing or negligence.
The purpose of the Claims Section is to provide a simplified procedure for resolving legal disputes without the necessity, time and expense of our formal judicial system. Hence, the claims process serves both the needs of the claimant and the City.
Please note that the Claims Section does NOT take or receive complaints pertaining to any City services, department(s), official(s), or employee(s).
As set forth in Detroit Code Section 2-4-23, the filing of a claim with the City is not a substitute for, nor does it excuse compliance with, the pre-suit service of notice requirements of the general law of the state applicable to claims for money or damages against a municipal corporation. See generally, MCL 691.1401., et seq.