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Payment instructions

Before beginning the payment process, please ensure that you have the following information:

  1. Your PRV number
    1. You should have received an email from DoNotReply2@avolvecloud.com, notifying you that you have a Quick Review Response task in ePLANS to complete.
    2. If you have not already done so, you must log in to your ePLANS account to get your PRV number and payment amount. 
    3. Locate the Quick Review Response task in your ProjectFlow Task List. It will have the Instance “Fee payment required”
    4. Your PRV number will be in the farthest right field on that same line. It will have the format: PRVYYYY-XXXXX (Ex. PRV2017-01234).
  2. Your Payment Amount
    1. Open the Quick Review Response task you located in Step 1.
    2. The File Comments section of the task displays thumbnail images of the invoices owed at this time. If you are pre-paying your building permit, there should be two images.
    3. Click on each invoice to open it and determine the amount owed
    4. You will need to make your payment for the total of the invoice(s) displayed in that section.

***It is important that you enter your PRV Number accurately in the box below, so that your payment can be applied to the proper account. Please enter the entire number, including letters and dash, exactly as displayed in the ProjectFlow Task List.

***Don’t forget to go back and click the “Complete” button on your Quick Review Response task, after you have successfully made your payment.

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