Rider Tips

Severe Weather Passenger Guide

Severe snow and rain storms can affect DDOT bus service. The following service reduction may occur any time hazardous road conditions exist.

• Time intervals between buses will increase.

• Some bus lines may be rerouted.

• Some routes may be shortened, particularly those extended beyond the city limits, or on residential streets.

• Bus service on less traveled streets - especially those not plowed or salted may be canceled.

Winter Riding Tips

• Keep abreast of weather conditions which may affect DDOT service.

• Monitor radio and television reports for information about bus service.

• If streets are icy, allow additional travel time.

• Avoid delay by having correct fare ready.

• Clean footwear of snow and slush before boarding so it does not gather on the steps and floor of the bus, causing danger to others.

• Wait until the bus comes to a complete stop before stepping off the curb to board.

• When boarding the bus, ask the driver if your route has been affected by the severe weather.

• Move to the rear of the bus after boarding.

• Hold on to posts and bars firmly when boarding or exiting, and be prepared for sudden stops while riding.

• At all times watch your step.

Telephone Information

Route & Schedule Information: (313) 933-1300
TDD/TYY Service Information: (313) 834-3434
Elderly/Disabled Information: (313) 933-1300
On-Call Reservations & Assistance: (313) 935-5438
Comments, Compliments & Complaints: (313) 933-1300
For Calls Made Outside the (313) Area Code: 888-DDOT-BUS (888-336-8287)