CONSUMER ADVOCACY DIVISION
Administration:(313) 224-1000
Consumer Complaints: (313) 224-6995
FAX: (313) 224-1476
The Consumer Advocacy Division is part of the Senior Citizens Department. This division:
- Conducts research
- Develops programs for consumer education and protection, in consultation with other public and private agencies
- Provides consumer information and educational material to the public
- Reviews, evaluates and resolves complaints
The Consumer Advocacy Division also can provide assistance regarding:
- Purchase of any goods or services sold in an unfair, deceptive or unconscionable manner. Complaints are accepted from any Detroit resident or any non-resident who has made the purchase from a Detroit merchant
- Information on consumer matters or products
- Good consumer skills
PUBLICATIONS
The Division has the following publications:
Returning Empties for Cash, a consumer's guide for understanding Michigan's bottle law
Can I have a Rain Check, a consumer's guide to Michigan's Rain Check Policy
Michigan Pricing Act
The Division has many other free brochures, pamphlets, and leaflets published by federal, state and local consumer protection agencies.