Severe Weather Passenger GuideSevere snow and rain storms can affect DDOT bus service. The following service reduction may occur any time hazardous road conditions exist.
- Time intervals between buses will increase.
- Some bus lines may be rerouted.
- Some routes may be shortened, particularly those extended beyond the city limits, or on residential streets.
- Bus service on less traveled streets - especially those not plowed or salted may be canceled.
Winter Riding Tips- Keep abreast of weather conditions which may affect DDOT service.
- Monitor radio and television reports for information about bus service.
- If streets are icy, allow additional travel time.
- Avoid delay by having correct fare ready.
- Clean footwear of snow and slush before boarding so it does not gather on the steps and floor of the bus, causing danger to others.
- Wait until the bus comes to a complete stop before stepping off the curb to board.
- When boarding the bus, ask the driver if your route has been affected by the severe weather.
- Move to the rear of the bus after boarding.
- Hold on to posts and bars firmly when boarding or exiting, and be prepared for sudden stops while riding.
- At all times watch your step.
Telephone InformationRoute & Schedule Information: (313) 933-1300
TDD/TYY Service Information: (313) 834-3434
Elderly/Disabled Information: (313) 933-1300
On-Call Reservations & Assistance: (313) 935-5438
Comments, Compliments & Complaints: (313) 933-1300
For Calls Made Outside the (313) Area Code: 888-DDOT-BUS (888-336-8287)