The Detroit Department of Transportation is a dedicated world-class transit system built upon customer service excellence, accessibility, reliability, safety, security, state-of-the-art technology, and a diverse workforce that reflects our commitment to the communities we serve.
The intent of the 2010 Detroit Department of Transportation Service Standards is to enhance DDOT’s performance by implementing best-practice techniques for planning and evaluating services.
Click here to view the Detroit Department of Transportation 2010 Service Standards