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Complaint Information

What is OCI?
The Office of the Chief Investigator (OCI) serves as the investigative staff for the Detroit Board of Police Commissioners. The OCI directs the process of receiving and investigating citizens' complaints against the Detroit Police Department. The staff includes both civilian and sworn investigators.

How can I make a complaint?
If you have a concern regarding the performance of any Detroit Police Department employee, you have a right to file a complaint by letter, telephone, online, fax, or in person, through any entity of the Police Department, or in person at the OCI.

What happens next?
If you decide to speak with someone at the precinct, you will be referred to a supervisory officer. The supervisor will take the complaint detailing the allegations. Then a citizen complaint report will be completed and forwarded to the OCI for further investigation. You will receive a copy of this report, and the Citizen Complaint Report Number. All complaints will be forwarded to the OCI for investigation and resolution. If your complaint alleges criminal conduct by an officer, it will be forwarded to Internal Affairs/Force Investigation.

The Chief Investigator
The Chief Investigator, who is required by city charter to be a civilian, reviews all findings from the investigations and then makes a recommendation to the Board.

The findings are then reviewed and approved by a member of the Board of Police Commissioners. The findings are also reviewed by the Chief of Police or his or her designee. After approval by the BPC, the OCI will notify you in writing of the investigative findings.

Results of the findings
The allegations will cite the appropriate findings as follows:

SUSTAINED
Where the preponderance of the evidence shows that the alleged conduct did occur and the actions of the officer(s) violated Detroit Police Department policies, procedures or training.

NOT SUSTAINED
Where there are insufficient facts to decide whether the alleged misconduct occurred.

EXONERATED
Where the preponderance of the evidence shows that the alleged conduct did occur but did not violate Detroit Police Department policies, procedures or training.

UNFOUNDED
Where the investigation revealed no facts to support that the incident complained of actually occurred.

The mission of the Office of the Chief Investigator (OCI) is to fairly, effectively and objectively receive, investigate and make recommendations regarding complaints concerning the Detroit Police Department and its personnel.

OCI is located at:
Police Headquarters
1301 Third Ave., Suite 767-South
Detroit, MI 48226
Phone: (313) 596-1830
Fax:  (313) 596-1831
TTY: 711 or (800) 649-3777
E-Mail: bopc@detroitmi.gov